It’s your car, it’s your dent, it’s your decision
We strongly encourage scheduling appointments so that we can better serve you.
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How Estimates Are Determined
An estimate is just that — an estimate of the cost involved to safely repair your vehicle to pre-accident condition. Repair estimates vary depending on several factors including labor rates, parts prices and availability, and the amount of time necessary to perform certain repairs, but the main elements are the initial estimate, the supplemental estimate, and an agreed price.
The Initial Estimate
If utilizing insurance, our collision estimator will prepare an initial estimate in collaboration with your claims representative so the necessary repairs can be determined and scheduled. Our estimator can also help you with any questions or concerns you may have regarding repairs to your vehicle, with or without insurance. Ultimately, it is your decision as to where your vehicle is repaired and we do our best to accomodate all customers.
The Supplemental Estimate
If the body shop you choose discovers additional damage when repairing your vehicle, the collision estimator will re-inspect the vehicle and submit any supplements to your insurance company. Re-inspection is not unusual — a vehicle involved in a crash may have damaged parts that are not visible when the initial estimate is written, but become visible once the repairs begin. The claims representative and the estimator continually review the damage to your vehicle together and make appropriate revisions to include all damaged parts that are found until the repairs are complete. We maintain clear communication to ensure you are kept informed of any and all changes.
The Agreed Price
Our collision estimators write estimates based on available parts and labor costs associated with the repair. If another body shop’s estimate is higher or lower than ours, we are happy to discuss the reasons for the difference and attempt to meet the customer’s needs. Once the final price is approved, we can schedule repairs. Our estimator will keep you informed every step of the way.